| Pricing transparency | Public NL price page for core modules; final scope depends on add-ons, onboarding and contract terms | Full scope confirmed in writing during demo; no hidden setup invoices |
| Contract length | Annual auto-renewal for same License Period unless actively cancelled | No multi-year lock-in |
| SEPA Direct Debit | Supported (Virtuagym Pay) | Supported natively + pre-notification, mandate revocation, SEPA 2026 |
| iDEAL (NL) | Supported | Available via Stripe; SEPA is the primary recurring rail |
| Bancontact (BE) | No clear public checkout support found on reviewed pages | Configured with your payment setup |
| PEPPOL e-invoicing (BE mandate 1/1/2026) | Public Dutch Peppol page; validate country, activation, accounting setup and plan scope | Built into the European billing stack |
| AI scope | MAX AI Coach (Aug 2025) - workout plan generation only | AI assistant for bookings, check-in, billing, segmentation and reporting workflows |
| Workout programmes and coaching | Strong coaching and engagement modules, especially when paired with its app ecosystem | Programme builder with sets, reps, RPE, tempo, supersets, circuits, video demos, bulk assignment, app training logs, and adherence data in the dashboard |
| Marketing engine | Mostly email campaigns, SMS, or add-on growth tools depending on plan | Shredeo Marketing Engine: email automation, in-app notifications, direct messaging, community challenges, and AI-assisted segments from live gym data |
| Branded mobile app | Custom mobile app available depending on configuration | Complete white-label app + branded portal, e-mails, PDFs, notifications, and member flows |
| Website creation | Validate scope during the quote if you need a showcase or e-commerce website | Showcase or e-commerce website creation connected to booking, payments, onboarding, app and analytics |
| Data export | Portal export; completeness not widely documented | CSV, Excel, JSON anytime - included in every plan |
| Statistics depth | Operational stats can be hard to access or incomplete depending on setup | Deep revenue, attendance, churn, booking, member and package analytics |
| Support and production fixes | Reviews are mixed; some users report hard-to-reach support | Responsive founder-led support with short product cycles |
| Performance under data load | Some Capterra reviewers report slow, glitch-prone software | Modern stack designed to handle high data volume without dashboard slowdown |