Delete your Shredeo Business account

You can request deletion directly from the Shredeo Business mobile app:

1. Open Shredeo Business and sign in.
2. Go to the Account tab.
3. Open Settings using the gear icon.
4. Scroll to the Danger Zone section.
5. Tap Delete Account.
6. Review the information screen, optionally download your data export, then confirm the request.

After you confirm deletion, Shredeo schedules the request and starts a 72-hour grace period. During this period, you can cancel the deletion request from the app if you change your mind.

When the grace period expires, the account is anonymized or deleted from active systems. The mobile app clears local authentication and cached app data as part of the deletion flow.

Before confirming deletion, the app offers a data export so you can download a copy of your account data. This supports your GDPR right to data portability.

You may also contact us to exercise privacy rights including access, rectification, erasure, restriction, portability, and objection where those rights apply under GDPR.

The deletion flow removes or anonymizes personal account information, authentication records, profile details, booking and attendance references, notifications, and app-specific records linked to your account where deletion is allowed.

Community content that you created, such as posts or comments, can also be deleted separately in the app where the delete action is available. This lets you remove some data without deleting your whole account.

Some records may be retained when required by law, for example invoices, payment records, accounting records, fraud prevention records, security logs, or records needed to resolve disputes. Where possible, these records are minimized, anonymized, or separated from the active account.

Financial and accounting records may be retained for the legal retention period required by applicable law before final deletion.

Deleting your Shredeo Business account removes app account data. It may not automatically cancel a physical gym membership, future billing, unpaid invoices, or contractual obligations with your gym.

If you have an active subscription or unpaid invoices, contact your gym directly to handle membership cancellation, billing, refunds, or outstanding payments.

If you cannot access the app or need help with an account deletion request, contact Shredeo support.

Email: support@shredeo.com